Terms & Conditions

Dash Beauty Terms and Conditions

Dash Beauty, 543 Great Western Road, Aberdeen, AB10 6PE.
01224 950885 – Dash Beauty is owned and solely operated by Austin Ryan Peter Wood.
All treatments are conducted under qualified and trained practitioners and Dash Beauty are fully
insured and underwritten by Simply Business. All treatments will only be
carried out if the beautician / member of staff is trained in.

Deposit policy – Deposits are non-refundable, under no circumstances do Dash Beauty offer
refunds on deposits once they have been paid, we are happy to change and reschedule
appointments. Deposits will only be refunded under the sole discretion of company policy and or as
per company terms and conditions. This will clearly be stated in the booking stage when booking on
our website. If you would ever like a copy of these terms and conditions, please email us.

Refund policy – All treatments are carried out by an practitioner and a full consultation will
take place before any treatment is conducted. As with any treatment it comes with risks. It is your
responsibility to familiarise yourself with these risks for you to make an informed decision.
Although good results are expected, it is possible that after the treatment that the face / body / treatment area may appear
uneven as some areas may be greater affected by the product than others. It is also possible that the
treatment does not last as expected. The results of your treatment is dependent on
several factors including but not limited too; genetics, metabolism, age, medical history and natural
anatomy. It is because of this there is no guarantee on the results that can be obtained through
treatment. As with any treatment, dissatisfaction remains a real risk.
Under no circumstances does Dash Beauty offer full or partial refunds.

Gift vouchers: Gift vouchers are valid until the expiry date specified (1 year after purchase) and cannot be redeemed or replaced after this date. Dash Beauty is not responsible for lost / stolen vouchers, and is not responsible for replacing a voucher that has been lost / stolen. This voucher is non-refundable and cannot be exchanged for cash. This voucher is not valid with any other offer at Dash Beauty. This voucher must be used by one person.

Cancellation policy – Please note we have a 48-hour policy in place, when booking your treatment, you will be asked to pay a 20% deposit* on most treatments. You must cancel your appointment with 48 hours’ notice, if you fail to adhere to this then you will lose your deposit. When you reach the 24 hours or less, it is a loss of deposit and you are liable to pay the full cost of the treatment.

If you are paying by a voucher** and fail to turn up to your appointment, or do not let us know that you can’t make your appointment adhering to the 24 hour cancellation policy, you risk losing 20% of your voucher.

All deposits are used towards the cost of your treatment.

Please give us a call, email, or contact us here if you can not turn up for your appointment (You can use our Facebook or Instagram to contact us)

When you book a consultation*** you will be required to pay a £10 or £15 booking fee but please rest assured this is fully refundable, if you choose to go ahead with a treatment this will be deducted from the price of the treatment price.

Please contact us if you require any help.

Discounted Vouchers – If you have a discounted voucher and want to book in using the voucher you need to contact us where one of the team will book you in, you will not pay a deposit. If there is a deposit attached to a booking and you want to use a discounted voucher, we can not do this. At discretion of DashBeauty or governed by our T&C’s, there may be other options, please get in touch if you are unsure and one of the team and explain everything in detail and go over everything. 

You can only use discounted vouchers on 1 treatment per visit (vouchers can be used on multiple visits). 

No Loyalty Stamps are given on discount vouchers.

No double discounts, or coupon codes, discount codes or any other special offers can be paired with discounted vouchers.

*Deposit prices are shown when booking and range from 20%-30% depending on the treatment booked.
**Cancellation rules still apply.
***Cancellation rules still apply.

 

If you need help with anything regarding our terms and conditions please get in touch where one of the team will be happy to assist.